AI agents for veterinaryFill the schedule.
Stop missing calls
at the front desk.
When the phones are ringing and the lobby is full, calls slip through. Zonara confirms every appointment, recovers no-shows, runs your vaccine and wellness recalls, and reactivates clients who haven't been in - for general practice and urgent care.
Self-serve from $299/mo — set it up today · full fleet from $1,500/mo
Clients don't leave. They drift.
The average visit gap is 112 days and widening — roughly a fifth of your book quietly lapses every year. Nobody decided to leave; the reminder just never came.
The recall that actually lands.
"It's been 14 months since Bella's last visit" — sent on the care-reminder lane, in your clinic's voice, booked against your real calendar the moment Karen says yes.
And the 2:30 cancellation? Twelve minutes.
Waitlists are a way of life in a clinic. When a slot opens, the waitlist sweep fills it before the front desk finishes the phone call it was already on.
Needs you · Refills
Every clinic knows this list.
None of it is a medicine problem. All of it is a phone problem.
The front desk is drowning
Two people checking in a nervous dog, taking payment, and answering three lines at once. The calls that slip through aren't rude clients — they're bookings that never happen.
No-shows nobody has time to chase
A missed appointment means an empty exam room and a pet that stays overdue. The follow-up call that would fix it is exactly the call your team never has a free minute to make.
The refill chase
Flea, tick, heartworm renewals and prescription refills — recurring revenue your team currently chases by hand between check-ins, when they chase it at all.
A waitlist on paper
A cancellation opens a 2pm slot, and the list of clients who wanted exactly that slot is a sticky note nobody has time to work. The slot dies; the waitlist keeps growing.
A day with Zonara at the front desk.
Morning brief to evening summary — what happens while your team is with patients.
"(The practice manager's phone buzzes before opening.)"
One text: today's schedule with two unconfirmed appointments flagged, yesterday's calls answered and booked, one review reply waiting for approval.
"My cat has been limping since yesterday - can I bring her in tomorrow?"
The whole team is with patients. Zonara answers in under a second, checks it against your urgent-care rules, books the first appropriate slot, and texts pre-visit instructions. Anything clinical gets routed to your team — never answered by the AI.
"(This morning's 9:30 wellness exam didn't show.)"
Front desk marked it with one tap. Zonara sends a friendly "we missed you and Max" text with rebooking options, and locks in Thursday at 11 when the client replies.
"(After close.)"
Calls answered after the desk went home, bookings made, the no-show recovered, and tomorrow's unconfirmed visits already in the confirmation ladder.
Trained on the front desk.
Not just "small business".
Generic AI can't confirm the right vaccines, recover a no-show, or reactivate a lapsed client. Zonara handles the front-desk work that keeps your schedule full.
Confirm every appointment
A confirmation ladder ahead of every visit — including ones your staff booked — so cancellations surface while the slot can still be refilled.
Recover no-shows
When a client misses a visit, Zonara follows up the same day with rebooking offers and locks in the next available slot. Recoveries are counted only when the visit completes.
Vaccine & wellness recalls
Reaches out when boosters, annual exams, or wellness items come due, references the pet by name, and books the visit on the spot.
Reactivate dormant clients
Clients who haven't been in get a warm, owner-approved invitation back — "we'd love to see Max again," never guilt or fear framing.
Beyond the front desk:
the agents your clinic grows into.
The chronic pains of running a clinic — no-shows, waitlists, refills chased by hand — each gets its own agent.
Flea/tick/heartworm renewals, prescription refills, and vaccine due dates — the recurring revenue clinics currently chase manually. Reminder-and-request only: your veterinarian authorizes every refill, and the agent never advises on medication, dosing, or anything clinical.
Waitlists are a way of life in veterinary. When a cancellation opens a slot, the agent fills it from the waitlist in minutes — and the receptionist offers "want me to text you if something frees up?" on every full day.
A missed appointment gets a friendly follow-up and rebooking offers the same day, so the pet doesn't stay overdue and the slot doesn't die quietly.
Boosters, annuals, and wellness items get outreach when they come due — booked on the spot, not left on a recall list nobody has time to call.
Clients with no visit in months get a vertical-aware nudge and a booked exam — campaigns are owner-approved before they go out.
Chases incomplete new-client forms before the visit and requests records from the prior vet by email or fax — cutting day-of friction and unprepared-client no-shows.
Same call. Different ending.
How a typical week at the front desk plays out - with and without Zonara on the line.
Plays nice with the tools you already use.
Direct integrations or a calendar-bridge for the rest.
Don't see your tool? Tell us what you use - we'll bridge it.
Built for a busy front desk.
When the lobby is full and the phones won't stop, calls slip through and recalls go out late. Zonara picks up in under a second, confirms the right wellness and vaccine items, recovers no-shows, and reactivates lapsed clients - and routes anything clinical to your team, always.
Common questions from veterinary teams.
Our clients are older and hate robots. Won't this drive them away?+
Our schedule is complicated — doctors, techs, room constraints, urgent-care slots. Can it cope?+
Does Zonara give medical advice?+
How do appointment confirmations work?+
What about no-shows and lapsed clients?+
Does it work with our practice management system?+
Keep your schedule
full and confirmed.
Book a demo — we'll map where agents accelerate your people first, live on your own numbers.
Keep your number · Works with your existing scheduling tools
Or email us directly: info@zonara.ai