Built for plumbing

    AI agents for plumbingA burst pipe
    doesn't wait
    for business hours.

    Plumbing is an emergency business, and emergencies are won at the phone. Zonara answers in under a second, day or night, and runs a human-confirmed dispatch chain — the customer never hears "someone\'s coming" until a real plumber said yes.

    Get my free plumbing audit
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    Answers in under a second, 24/7Human-confirmed dispatchLive in daysBooks into Google Calendar — ServiceTitan & Housecall Pro on the way

    Self-serve from $299/mo — set it up today · full fleet from $1,500/mo

    Live call
    00:39
    Maria Santos
    New customer · (281) 555-0142
    There's water coming through my kitchen ceiling
    Emergency dispatched
    On-call plumber confirmed · Customer updated by text
    2 AM
    The call that decides who gets the job
    <1s
    Zonara answer time, every time
    Ack'd
    No dispatch promised until a human confirms
    24/7
    Coverage including weekends & holidays

    It's 2:04 AM.

    A customer calls with a burst pipe — water everywhere. Your phone is off. Your competitor's AI answered on the first ring — or yours did. Tonight decides who owns that customer for a decade.

    Escalation, not improv.

    Dispatch pages the on-call tech and waits for a human to explicitly confirm. No answer? Next tech, then your fallback — it never tells the customer "someone's coming" until someone actually said yes.

    And it shows up as work, not noise.

    By morning the emergency is booked, the transcript is attached, and the one thing that needs your judgment is waiting in the queue — not in your voicemail.

    Needs you · Quote Follow-up

    $14,200 estimate — customer replied"Insurance approved it — when can you start?" · drafted answer waiting on you2:09 AM
    That's the real morning-after row. Demo data.
    Sound familiar?

    In plumbing, the phone IS the business.

    The job goes to whoever answers — and whoever can prove a truck is actually rolling.

    After-hours roulette

    The 2 AM flood call hits voicemail, or an answering service that takes a message and pages into the void. The homeowner keeps dialing down the list until somebody real answers.

    The on-call gamble

    Even when the call gets through, did the on-call guy actually see the page? Nobody knows until the customer calls back furious — or doesn't, because your competitor showed up first.

    Daytime calls lost under sinks

    You're mid-repipe and the phone buzzes three times. Routine work — water heaters, disposals, slow drains — books with whoever picks up, and it wasn't you.

    Cancelled jobs, empty trucks

    A same-day cancellation leaves a hole in the route, and there's no time to work the list of people who wanted that slot. The truck rolls light.

    A day in the life

    The calls that make or break a plumbing week.

    Emergency and routine — handled while your hands are full.

    Sat 2:14 AM
    True emergency
    Caller

    "Water heater is leaking everywhere - I shut the valve but it's flooding!"

    Zonara

    Triaged as a true emergency by your rules. Your on-call plumber is notified and must explicitly confirm — no answer and it escalates to the next tech, then your fallback number. Only after a real "I've got it" does the customer hear an ETA.

    Emergency captured · dispatch human-confirmed
    Tue 1:40 PM
    Routine · mid-job
    Caller

    "My disposal is jammed - can someone come out this week?"

    Zonara

    You're under a sink across town. Zonara answers, confirms the service area, books Thursday's window against your real schedule, and texts the confirmation.

    Booked while you kept working
    Wed 9:05 AM
    Same-day cancellation
    Caller

    "(The 11 AM cancels two hours before.)"

    Zonara

    The slot goes to the waitlist instead of dying: customers who wanted this week get a text, and the first yes takes the window.

    Route stays full · no light truck
    What Zonara does for plumbing

    Built around the emergency.
    Honest about the dispatch.

    The plumbing fleet emphasis: emergencies, the acknowledgment chain, and keeping the routine work that pays the bills.

    The ack-or-escalate chain

    On-call notified, explicit acknowledgment required, timeout escalation through the chain to a guaranteed human backstop. No fabricated ETAs, ever.

    Every routine call answered

    Water heaters, drains, disposals, remodels — booked against your real schedule while you're on a job, with your service-call rates and nothing improvised.

    Service-area screening

    Out-of-area calls get a polite decline and a captured contact. Your trucks stay in zone.

    Cancellations backfilled

    Same-day cancellations get worked against the waitlist in minutes, so a hole in the route doesn't stay a hole.

    The difference

    Same emergency. Different ending.

    The 2 AM call, with and without Zonara.

    Scenario
    Without Zonara
    With Zonara
    2 AM burst pipe
    Voicemail, or a message service paging into the void. Customer keeps dialing.
    Answered in <1s. On-call confirmed by name. Customer told the truth.
    On-call tech misses the page
    Nobody knows until the customer calls back furious.
    Timeout fires, next tech notified, fallback number rings until answered.
    Routine call during a repipe
    Three rings, voicemail, the job books elsewhere.
    Answered and booked into Thursday's window while you worked.
    Same-day cancellation
    The truck rolls light. The slot dies.
    Waitlist worked in minutes. The window refills.
    Built for plumbing integrations

    Plays nice with the tools you already use.

    Direct integrations or a calendar-bridge for the rest.

    Google Calendar
    Live today — real-time booking and two-way sync, enough to go live with nothing else.
    ServiceTitan
    Bookings to the dispatch board, customers and jobs synced. Rolling out with our first partner locations.
    Housecall Pro
    Jobs and customers created in real time. Rolling out with our first partner locations.

    Don't see your tool? Tell us what you use - we'll bridge it.

    Built for plumbing

    The 2 AM test, passed honestly.

    Anyone can answer the 2 AM call. The hard part is what happens next — and Zonara doesn't fake it. The dispatch chain requires a human acknowledgment before the customer hears a single promise, and if the whole chain somehow exhausts, the customer is told the truth and given your emergency number.

    Ack-or-escalateGuaranteed human backstopNo fabricated ETAsAudited dispatch chain

    Go deeper

    Dispatch — the agent behind the chainReceptionist agentAll home servicesHVACElectricalRoofing
    FAQ

    Common questions from plumbers.

    What happens if my on-call guy sleeps through the page?+
    The chain keeps moving: timeout, next tech, then a fallback human number that rings until answered. And the customer is never told a truck is rolling until someone has actually confirmed — silence is not a yes.
    Who decides what counts as a plumbing emergency?+
    You do, in the onboarding interview: active leak, sewage backup, no water — your keywords, your rules, your escalation order. Zonara executes them; it doesn't invent its own.
    Will it try to diagnose plumbing problems over the phone?+
    No — that's a hard rule. It captures the symptoms for your tech and books the visit. It can relay your standard safety guidance (like where a shutoff usually is) but never plays plumber.
    Can it quote prices?+
    Only what you've approved — service-call rates and your configured price list. Anything needing scope gets captured for a human estimate.
    Live in days · Keep your number · Plans from $1,500/mo

    Win the 2 AM call.
    Keep the daytime ones too.

    Book a demo — we'll map where agents accelerate your people first, live on your own numbers.

    Get my free plumbing audit
    See pricing

    Keep your number · Works on top of your existing software

    Or email us directly: info@zonara.ai